Legal notice

Terms of Service & Legal Notice

By visiting our site and/or purchasing products from Loft Club, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional policies referenced herein.

1. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of Queensland (QLD), Australia, and the Commonwealth of Australia, without regard to conflict of law principles.

2. Technical Specifications & Brand Clarification

We endeavor to present accurate product descriptions, floor-to-ceiling height ranges, load ratings, and pricing. Independent Architectural Hardware Brand Notice: Loft Club is an independent designer and retailer of folding loft ladders, telescoping attic stairs, and compact storage hardware. Loft Club is not affiliated with, sponsored by, or endorsed by Fakro, Werner, Gorilla Ladders, Little Giant, Dolle, or Bailey Ladders. Any comparative references are made strictly for floor-to-ceiling height sizing conventions, Australian Standard load ratings, and consumer guidance. Loft Club reserves the right to correct any inadvertent inaccuracies at any time without prior notice.

3. Structural Wall Anchoring Mandate, 150kg Load Limit & Climbing Safety Warning

CRITICAL STRUCTURAL MOUNTING & FALL PREVENTION WARNING: Wall-mounted folding loft ladders and ceiling storage racks transfer substantial leverage forces onto mounting substrates. You MUST anchor mounting brackets directly into solid structural timber wall studs, reinforced ceiling joists, or solid structural concrete/masonry using appropriate heavy-duty structural lag bolts or expansion anchors—NEVER mount directly into hollow plasterboard (gyprock) or unreinforced drywall alone. If you are uncertain about your wall or ceiling framing integrity, engage a licensed Australian builder or carpenter for installation. Mandatory Climbing & Load Rules: Strictly obey the maximum 150kg combined static load limit (user plus carried items). Always maintain three points of contact while ascending or descending, face the ladder at all times, verify all locking pins and hinges are fully engaged before stepping onto treads, and keep fingers clear of scissor-arm pivot pinch points while folding. Loft Club is not liable for structural pull-out injuries caused by mounting into unsupported plasterboard, falls resulting from exceeding the 150kg load limit, or finger-pinch injuries during improper folding.